Are you Saying the same things over and over?

Restaurant training the same way but expecting a different (better) result? That’s Insanity.

Just Give Them These Videos

Great Tip$ Works

Today's servers do not respect "authority"

The accept information peer to peer.
Great Tips videos are made by servers for servers.

Easy to Understand

Your servers will quickly grasp each concept and understand how to apply it.

Great for New Hires/High Turnover

The average server is only in the business for 4 months, so every 13 weeks the program reinforces foundational skills and positive, profitable customer service techniques and strategies.

Motivated into action

People remember better if they are motivated when a memory is created. This program continually answers your servers' primary motivating question, "What's in it or me?"

Immediate success reinforces learning

Your servers will experience immediate success which amplifies their desire to learn more to earn more; creating a positive, reinforcing upward spiral.

Your staff is fully trained no matter when you hire them!

You already know what doesn’t work

When some restaurants and bars went all tech and automation, their loyal customers said, “It no longer felt like a place to gather with friends and family.”

Not what your customers want.
Not what you want.

Already invested in some tech? The right balance of tech, automation, and well-trained human servers will cut expenses, increase revenue, and provide a better customer experience.

Everyone Wins with GREAT TIP$

Managers enjoy fewer problems and more happy customers; Reduced staff disputes, turnover, role duplication, employee-related loss and theft; And improved handling of customer complaints.
Owners are thrilled by the better bottom line. Increased profits from a high performance workplace and reduced costs associated with errors, confusion, and conflict.
Customers love their experience, tell their friends, and come back often.
Servers work smarter, give better service, have more fun, and earn great tips.

What are you waiting for?

Servers want training.
7Shifts surveys show “70% of servers want additional training from management.”
Customers want better service.
Mastercard surveys show 80% of restaurant and bar complaints involve poor service.
You want a team that knows what to do, how to do it, when to do it.
And does it right even when you are not there.